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Our mission is to transform contact centers into cosmic hubs of innovation and efficiency and change the way how customer interact with their brands today and how it would be many future forward year
Founded in 2025, Contactverse.ai began as a small team of Contact Center and AI enthusiasts in UK with a passion for revolutionizing contact center technology. Today, we've grown into a galactic force with team members spread across multiple countries including UK.
Our platform is currently designed to powers more than 5,000 contact centers worldwide, processing over ~2 billion interactions daily.
About Contact Verse

Latest News & Announcements
Stay updated with the latest developments in the Cverse galaxy.
June 18, 2025
Introducing CVerse Genius 1.0
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Our latest AI Assistant update brings advanced call flow migration engines supporting migration of legacy contact center flows and routing into deployment ready flows into CCaaS.
July 21, 2025
Introducing CVerse Genius 2.0
Genius 2.0 is poised with advancement enabling pre-trained Large Language Models for AWS Connect and Genesys cloud CX supporting seemless migration to both platforms
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Aug 20, 2025
Introducing AI Agent Studio Beta
AI Agent Studio turns complete legacy contact center workflows natively into AI-native agents your team can design, fine-tune, and roll out in days — not months
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Learn at Your Own Pace
Whether you're a beginner or an experienced developer, our enablement programs are designed to help you master AI power contact center AI Agent development at your own pace. Click to learn more.
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Resources
Our founding team members have worked with the world's leading AI teams , vendors, partners for years and delivered more high-quality Contact Center and Conversational AI solution helping clients globally.
Case Studies
A look at how we've solved real problems for real clients—showcasing our approach, execution, and results.
June 15, 2025
Healthcare
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Banking and Insurance
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July 28, 2025
Govt in Public Sector
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Aug 12, 2025
Major Oil and Gas leader
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Aug 21, 2025
Large Telecom providor
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Sep 27, 2025
Europe Major Retail Brand
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