Financial services consulting
Build the next generation of Banking. Technology has changed the way people and businesses bank, and traditional strategies no longer work. Now is the time for bold new approaches to intensifying disruption.
Banking Now
59 %
of customers recently chose a financial product from a provider other than their main bank
$89B
of revenues at risk between now and 2025 if card-issuing banks are slow to invest in next-gen payment options
73 %
the share of UK banks’ working hours which could be impacted by technologies like generative AI
8.1 %
the average premium that commercial payments clients would be willing to pay their provider for value-added services
Banking
Customer Support & Inquiry Management
Automating responses to common banking inquiries, such as account balances, transaction history, interest rates, and fees.
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Loan & Mortgage Application Processing
Automating the loan and mortgage application process, including status checks, document submission, and eligibility verification.
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Account Activity Notifications
Automatically notifying customers about important account activities such as large transactions, low balances, or bill payments.
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ATM Location Assistance
Assisting customers in finding nearby ATMs or branch locations.
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Virtual Personal Banking Assistant
Offering a personalized banking experience to customers with the help of AI-driven virtual assistants
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Account Management & Updates
Automating account opening, closing, and updates for customers.
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Fraud Detection & Alerts
Notifying customers of suspicious activities and fraud alerts.
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Bill Payments & Fund Transfers
Automating bill payments and fund transfer services.
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Customer Onboarding & KYC Compliance
Automating customer onboarding for new accounts, ensuring KYC compliance.
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Self-Service for Credit Card Management
Allowing customers to manage their credit card account details, such as limit increases, payment due dates, or disputing charges.
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Segments we support
Retail banking
Commercial & corporate banking
Central banks & regulators
Specialty finance
Payments
Retail banking
Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
Banking careers
Help banks challenge traditional strategies so they can capitalize on the full potential of technology, talent and emerging opportunities.
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